EY ServiceNow Developer/Tech Lead IRM 

Poland, Lower Silesian Voivodeship 

580508950

Your key responsibilities

As a Senior ServiceNow Developer, you will be tasked with directing the development and implementation of intricate business processes. This also involves the analysis of business requirements at all stages of development. You may have the opportunity to lead a team of consultants during projects or design the architecture of ServiceNow solutions.

Skills and attributes for success

To excel in this role, you must possess a comprehensive understanding of the platform and exhibit confidence when working through implementation, customization or maintenance projects. This may be demonstrated through:

• Outstanding knowledge of NowPlatform architecture with minimum 4+ years of experience
• Experience in product customizations, integrations, implementation or maintenance
• Experience in project activities as a ServiceNow Technical Lead in Integrated Risk Management (GRC)

To qualify for the role, you must have

• At least 4+ years of ServiceNow implementation experience
• Advanced ServiceNow CAD or CIS certification for IRM
• Demonstrated experience with at least two programming languages (JavaScript, C#, Java or others)
• Proven experience and advanced understanding of ITSM and GRC
• Lead the technical design and implementation of the ServiceNow IRM module, ensuring alignment with best practices and organizational standards.
• Develop and maintain the architecture for IRM solutions, integrating with other ServiceNow modules and third-party applications as needed.
• Oversee the customization and configuration of the ServiceNow platform to meet specific IRM requirements, including risk assessment, compliance management, and audit management.
• Work closely with business stakeholders to gather requirements, provide technical guidance, and ensure that solutions meet business needs.
• Lead a team of developers in the creation of custom applications, workflows, and reports within the ServiceNow platform.
• Implement best practices for testing and quality assurance to ensure that all solutions are robust, scalable, and maintainable.
• Monitor system performance and usage metrics, making recommendations for improvements and optimizations.
• Provide training and support to end-users and administrators, ensuring they are equipped to utilize the IRM solutions effectively.
• Maintain comprehensive documentation of technical designs, configurations, and processes to support knowledge transfer and compliance.
• Stay updated on ServiceNow releases and IRM trends, advocating for continuous improvement and innovation within the platform.
• Identify and mitigate technical risks associated with the implementation and operation of the IRM solutions.
• Ensure that all IRM solutions comply with relevant regulations and organizational policies.

Ideally, you’ll also have

• English (C2) or other European languages would be an advantage but not mandatory
• A Bechelor’s or Master's degree in a technical field or economic field

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across ten locations – Argentina, China, Hungary, India, the Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

In compliance with the requirements of the Whistleblower Protection Act, our company has established the Procedure for reporting breaches of law and undertaking appropriate follow-up actions. Any misconduct should be reported through the EY Ethics Hotline.