Wells Fargo Institutional Investment Operations Manager 

India, Karnataka, Bengaluru 

576545005

About this role:

This leader is expected to champion governance, remediation, and change initiatives that will drive the client experience for our account onboarding workflow. This person will directly manage and oversee a body of work across FX / securities products to improve processes, drive tech

In this role, you will:

• Manage and develop team of individual contributors and managers working on complex issues
• Support the lifecycle of Institutional trades while managing a larger group or multiple groups covering the following functions; client account onboarding, cash payments, customer service, funding operations, custodial operations, securities settlement services, structured loan operations, general ledger reconciliation, as well as, work to resolve confirmation and ISDA related issues
• Identify and recommend opportunities for process improvement and risk control development
• Collaborate with all business partners and various departments, create efficiencies and mitigate risk for team and organization
• Resolve complex issues and processes within Institutional Investment Operations
• Make decisions and resolve issues regarding resources, objectives and operations of functional area and team to meet business objectives
• Interpret and develop policies and procedures for functions with low to moderate complexity
• Collaborate and influence all levels of professionals including more experienced managers
• Lead team to achieve objectives and strategy
• Manage allocation of people and financial resources for Institutional Investment Operations group
• Mentor and guide talent development of direct reports and assist in hiring talent
• Directly manage the FX / Securities Client Account Onboarding flow partnering with Facilitation, Sales / Business and Clients providing hands-on ownership of the process
• Partner with the facilitation and key business stakeholders to development business strategies and the implementation of strategic decisions targeted around the client experience
• Directly oversee a team of individuals dedicated to the FX / Securities Client Account onboarding flow including recruiting efforts, performance reviews, career planning, and coaching activities
• Act as the primary point of contact for facilitation / sales to address escalations, onboarding initiatives, key client changes, etc.
• Lead and create a strategy and framework to ensure scalable solutions for onboarding that will focus on all aspects of the onboarding and maintenance process
• Lead initiatives to streamline the client experience, meet regulatory requirements and improve efficiency
• Partner with global teams to deliver strategic initiatives to properly capture client preferences and design a framework to highlight inconsistencies and illogical situations for remediation
• Participate in governance forums, working groups, and regular meetings with key functional and business stakeholders to address client onboarding statuses, projects, prioritization
• Develop a strong understanding of technology applications and systems ensuring strategic delivery and process efficiency within the account Onboarding workflow
• Cultivate an environment that supports diversity, inclusion and collaboration
• Ensure that appropriate level of control is maintained over business and operational activities and compliant with firm and regulatory policy
• Perform manager sign-offs of key regulatory deliverables and quality reviews
• Collaborate with onshore Client Data teams to effectively manage day to day activities
• Ensure and Adhere to the Regulatory Reporting standards, policies, and procedures (e.g., Dodd Frank, FINRA regulations, QFC Stay, Segregation of Initial Margin Amount (SEG IA)
• Driving consistency of operational practices and procedures
• Ensure operational practices are in compliance with relevant risk standards, policies and regulations to maintain an effective control environment Responsible for Business Continuity, Breaches/Incidents and Quality Assurance
• Ensure BCP strategy is in place for the team
• Should display an appreciation of control, quality and risk related issues. Ensure existent controls are followed by team
• Develop and maintain a world class and productive team Ensure strong focus on short and long term objectives, training, succession planning, career development, and managing career opportunities

Required qualifications:

• 4+ years of Institutional Investment Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 2+ years of Leadership experience

Desired Qualifications:

• Strong Knowledge of the Static Data Process and experience in client Onboarding, SSI Setups for different Product line and preferably FX and Derivative Products.
  • Extensive knowledge and understanding of all capital markets products, industry trends, regulatory changes, and industry-wide best practices with in Static Data processes
• Ability to independently research and analyze static data requirements and other static data requirements
• Working on Strategic Initiatives within Static Group
• Understanding of DTCC Alert, FX ALL, MYSIS Static data
• Ability to drive the strategic initiatives independently and working closely with all stake holders and tech teams
• Ability to understand and work with data, including creating alignment among various data sources, developing trends, and creating risk-based analytics from multiple information sources
• Extensive knowledge and experience supporting Securities, Foreign Exchange (F/X), Derivatives and Money Market Lines of Business
• Advanced knowledge of client on-boarding life-cycle
• Strong Analytic ability, with high attention to detail, accuracy and strong problem solving skills
• Ability to communicate (written/verbal) effectively at all organizational levels
• Ability to plan and organize workload within tight deadlines, meeting day-to-day objectives as well as longer term strategic goals
• Perform analysis of, and make recommendations onfunctionality/efficiencyof established controls and processes to ensure appropriate risk based operational procedures are in place and are meeting regulatoryrequirements/expectations
• Bachelor's degree in Accounting, Finance, or a business-related field is strongly preferred
• Overall experience in Operations and/or Financial Services industry - Relevant work experience in one or a combination of the following: Client onboarding within Corporate Investment Banking, Static Data Process, middle office, collateral, business Operations AML/KYC Onboarding
• Excellent communication skills both written and verbal
• Knowledge and understanding of Excel, PowerPoint, Word and adaptability to other software products
• Ability to research, compile, and perform complex analysis on critical operational data
• Be highly collaborative and team-oriented
• Demonstrate strong analytical and interpersonal skills
• Ability to work with impacted areas to understand complex problems
• Ability to work in a fast-paced, team-oriented environment
• Strong multi-tasking abilities in a high performance, high demand environment
• Ability to think strategically, drive consensus and influence decision making
• Ability drive the initiatives in the team and working independently
• Strong knowledge on Static systems and flows in Trade life Cycle

8 May 2025

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.