Bank Of America Business Support Manager 

Ireland, Dublin 

576084242

Job Description:

This job is responsible for managing the coordination and delivery of diverse administrative functions for a department or line of business. Key responsibilities include acting as a central point of contact for senior leadership routines, financial control/budgeting and consolidation, personnel processes, audit/compliance, associate training, process improvements, business continuity, and communications. Job expectations include interacting with a wide variety of business partners to deliver strategic work efforts to ensure tactical priorities are met.

Responsibilities:

• Partners with peers and control partners to ensure strong engagement and adherence to risk management and operational risk policies and processes
• Apply strong financial acumen to optimize resource allocation, streamline budgeting processes, enhance cost efficiencies, and maintain robust financial controls to ensure smooth operational performance
• Develops comprehensive plans around key organizational priorities and ensures all accountable parties understand respective roles/responsibilities
• Partners with reporting and analytics team to ensure accurate reporting while seeking opportunities to reduce manual processes
• Assists senior executive and team with a full range of engagements, including process improvement and project initiatives
• Provides oversight of key deliverables and validates accurate and timely completion
• Communication, coordination and connectivity across the leadership team

Skills:

• Demonstrates and expects process knowledge, data driven decisions, simplicity and continuous improvement.
• Delivers clear and concise messages that motivate, convey the “why” and connects contributions to business results.
• Leads and encourages the identification, escalation and resolution of potential risks.
• Knows and develops team members through coaching and feedback.
• Manages expenses and demonstrates an owner’s mindset.
• Extensive experience in forecasting and financial management

Additional skills:

• Excel skills
• Problem Solving: Ability to analyze problems, recommend options, and execute solutions
• Analytical: Ability to critically evaluate info gathered from multiple sources, reconcile variances, and present complex data in a clear and logical manner specifically tailored to the audience
• Commitment to challenging the status quo and promoting positive change.
• Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base.
• Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions.
• Excels in working among diverse viewpoints to determine the best path forward.

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.