Microsoft Senior Business Program Manager 

Taiwan, Taoyuan City 

575905925

Required/Minimum Qualifications

• Bachelor’s degree in Operations, Engineering, Finance, Business Management, Computer Science or a related field AND 4+ years’ experience in Operations, Process Design, Product Management, Program/Project Management, Strategy Consulting
  • OR equivalent experience.
• 1+ years' experience in process management or process improvement.

Preferred Qualifications

• 1+ years' experience in project management specifically prioritizing multiple activities to deliver on project scope and schedule.
• 1+ years' xperience working across engineering, business planning, and operations teams (or similar) to clearly communicate improvement ideas and significant business impact, and obtain buy-in to improvement opportunities.
• 1+ years' experience managing and mitigating incidents.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:Microsoft will accept applications for the role until April 16, 2025.

• Define, execute, and manage the process used to swiftly mitigate issues of varying levels of impact
• Map and analyze the process used to fix issues; identify and drive improvements leveraging Lean methodology
• Analyze the root causes of issues to deeply and unemotionally understand the truth of why they occur
• Work with process and engineering SMEs to define and execute workstreams to prevent issues moving forward
• Measure and report on incident metrics at both leadership and granular altitudes
• Represent Monetization and Business Planning organizations in executive forums to drive understanding and accountability with both business and engineering teams
• Drive and contribute to other projects to continuously improve product launch processes
• Embody our