You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Key job responsibilities
• Lead and develop a diverse team of Quality Assurance Engineers and Data Center Auditors
• Establish and oversee comprehensive quality control systems, including inspection mechanisms and performance measurements
• Partner with network design teams and vendors to develop and enforce installation standards
• Manage end-to-end quality metrics, risk management, and preventative measures
• Drive continuous improvement through data-driven process optimization
• Conduct regular site audits and develop remediation strategies
• Serve as the primary quality assurance subject matter expert for cabling and hardware installations
• This position requires 25% travel within the region to AWS Data Centers for project reviews and onsite coordination.A day in the life
Your typical day will involve collaborating across multiple disciplines and time zones. You'll start by reviewing quality metrics from previous days inspections and audits and addressing any immediate concerns with your team. Throughout the day, you'll conduct one-on-one meetings with team members, participate in cross-functional planning sessions, and analyze trend data to identify improvement opportunities.You'll work directly with QA Engineers and managers to refine structured cabling and installation standards, and visiting data centers to ensure compliance and gather insights for continuous improvement. You will find yourself leading technical whiteboard sessions to resolve implementation challenges and presenting quality metrics to senior leadership.
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance
• Bachelor's degree or equivalent combination of education and experience
• 5+ years in management/team lead function
• 3+ years in a data center technology role or experience with network pathway infrastructure systems
• Demonstrated ability to lead and develop teams with excellent communication
• Strong analytical and problem-solving skills
• Familiarity with ISO9001, ISO11801, TIA568C, TIA942, and/or ANSI/BICSI 002-2014
• Skilled at analyzing data and influencing executive decisions without direct authority
• 3+ years of knowledge in network cabling, optic types, and test equipment
• Experience with physical data center construction, particularly copper/fiber cabling, Quality assurance methodology and tools experience such as Six-Sigma certification or similar qualification
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