Rapyd Transaction Monitoring Analyst 

United Kingdom, England 

574202027

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Main Responsibilities:

• Review merchants flagged daily through Rapyd’s transaction monitoring system and take appropriate action to mitigate risk identified e.g. contacting the merchant to gain an understanding of activity/business model, retaining funds if a risk is perceived, terminating the agreement, raising a SAR.
• Action merchants identified within the Declined-In-Clearing refund/batch monitoring processes, liaising with Customer Success, Partnership and Acquiring Support teams.
• Review and action of merchants flagged via ongoing Credit Bureau monitoring processes and assigned to the Monitoring Team for action.
• Review and take appropriate action against merchants identified through ongoing PEP/Sanction screening, liaising with Compliance when necessary.
• Review and action alerts relating to merchants identified as being involved in potentially illegal or brand damaging activity.
• Ability to understand and react to/action other external notifications e.g. from Card Schemes, in respect to Fraud, AML, Credit or Regulatory risks.
• Liaise, cooperate and collaborate with other business functions including Customer Success, Partnerships, Compliance, Finance, Operations and Business Lines to ensure an efficient, professional and customer focused working environment is maintained.
• Assist in the maintenance of operational procedures/processes to ensure they are relevant and up to date.
• Communicate with internal and external stakeholders: business units, customers and partners, providing expert advice and education on Risk related matters, whilst also building up Industry Fraud Risk contacts.

• 1-2 years experience in transaction monitoring or fraud detection within the payments industry.
• Background in payments or financial services.
• Experience in a customer service environment.
• Fluent in English, with exceptional verbal and written communication skills.
• Analytical mindset capable of interpreting complex data and identifying patterns.
• A problem-solving approach, demonstrating a high degree of professional judgment, commitment, integrity, teamwork, and customer service.