Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.
Officer, Country Risk Analyst - Hybridbased in
Responsibilities:
Performs analysis and develops domain expertise around processes relating to credit bureau management:
- Prepare and submit regulatory reporting to bureau.
- Quarterly control assessment to ensure that processes remain robust.
- Conducts monthly data reconciliation with DWH output prior to monthly data submission to CBS for monthly data refresh with stipulated timeframe in Credit Bureau Act.
- Manage data quality queries raised by CBS arising from monthly submissions with stipulated timeframe in Credit Bureau Act.
- Facilitate CBS queries/requests on checks for any data quality from other banks.
- Perform assessment of breach against Credit Bureau Act for any internal incidences.
- Facilitates queries/disputes received from customers on their bureau report with regards to their Citibank facilities.
- To gatekeep the compliant/dispute to ensure that they are being resolved timely and is kept within the stipulated time frame in the Credit Bureau Act.
- Provides training to all stakeholders to ensure that all complaints/disputes are being managed in accordance with the Credit Bureau Act, and timely escalations for any potential delays in the resolution of complaints/disputes.
- Maintains a procedure manual on the process for managing customer complaints/disputes that was signed off by all stakeholders
Qualifications:
- 0-2 years relevant experience
- Highly detailed and analytical abilities
- Business and/or product knowledge.
- Ability to exercise autonomous thinking and balanced judgement.
- Ability to work to tight deadlines.
- Ability to work in a team environment.
- Excellent communication skills.
- Proficient in Microsoft office especially excel
- Proficient in SAS/ Python programming
Education:
- Bachelor’s/University degree or equivalent experience
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
Risk Management
Time Type:
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