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Booking UX Writer - Tech 
China, Shanghai, Shanghai 
572775805

06.09.2024
UX Writers at Booking.com write clear and concise quality messaging that considers the end-to-end user experience. You need to be an excellent communicator and collaborator – we work in a dynamic and diverse environment where inclusivity, openness and humility are key. Almost everything you write will be translated into 44+ languages and dialects, and you’ll need to work closely with peers and stakeholders like Marketing, Brand and Legal to deliver at velocity and scale.To learn more about working as a UX Writer at Booking.com check out .

Please apply with your English CV and link your portfolio or writing samples. Samples should include UX/product writing work specifying your role and clearly defining problems, solutions and your UX processes.

Key Job Responsibilities and Duties:
  • Write in a clear and concise way across online channels, platforms and end-to-end experiences to impact key business metrics

  • Send copy to Language Specialists with sufficient context (conceptual and visual) for translating your ideas to local audiences

  • Use qualitative and quantitative data, as well as key business metrics to measure the impact of your work and transform those insights into new iterations

  • Collaborate with other UX Writers to ensure messaging is aligned across all touchpoints, in line with our craft standards and guidelines

  • Work alongside Product Managers, UX Writers, Designers, Researchers, Developers and many others to develop and execute business strategy through your writing

Role Qualifications and Requirements:
  • You have a minimum 3 years relevant experience in UX Writing – this includes past experience working in e-commerce or data-driven product teams

  • You have a native level fluency in English

  • You have a portfolio that demonstrates your UX writing experience

  • You’re a passionate advocate for users, dedicated to the craft of writing and creating elegant user experiences

  • You write copy that is intuitive, futureproof and scalable

  • You are technically savvy, with an understanding of experimentation and deriving data and insights from quantitative and qualitative research

  • You have a can-do attitude and work well independently and in a team

  • You’re self-driven and take ownership of your ideas to solve challenging problems in an evolving environment

  • You thrive on feedback, responding with creative thinking and iterations

  • You enjoy working with people of diverse backgrounds, cultures and disciplines

  • You are a strong communicator with an eye for detail

  • You are able to prioritise multiple projects and stakeholders

: Global Impact, Personal Relevance

  • Annual paid time off and generous paid leave scheme including: parental (22-weeks paid leave), grandparent, bereavement, and care leave

  • Hybrid working including flexible working arrangements, working from home furniture and ergonomic support, and up to 20 days per year working from abroad (home country)

  • Discounts & Wallet credits to spend on our products, upgrade to Booking.com Genius Level 3, and friends & family Booking.com discount vouchers

  • Free access to online learning platforms, development and mentorship programs

  • Global Employee Assistance Program, free Headspace membership

Career Development Opportunities

  • Bi-annual performance conversations, company-wide mentoring program, and internal development opportunities

  • Unlimited access to online learning platforms: Udemy, Coursera, LinkedIn learning, O'reilly

Application process

  • Please apply with your English CV and link your portfolio or writing samples. Samples should include UX/product writing work specifying your role and clearly defining problems, solutions and your UX processes.


If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.