Honeywell Technical Support Professional German 

United States 

572187261

Bucharest

Key responsibilities:

• Be our software expert in Connected products & Software – for commercial buildings;
• Typically products to support: BACnet controllers for heating, cooling and air condition applications, room controls for temperature, lightning and comfort applications;
• BMS supervisor software and web technology solutions, integration of Commercial Building Bus-based system;
• Handle quite complex technical issues from our system integrator partner network and diagnose root cause problems and provide solutions back to our partners;
• Interface with all internal departments to facilitate and ensure customer issues are properly addressed and manage customer calls and raised tickets in our Salesforce tool.

Key skills and qualifications:

• You love to help customers and dig into software related details;
• You have 1+ years of experience handling automation products – electromechanical, automation technical or similar;
  
• You are a “teacher” in the way you communicate to other people;
  
• English and German written data sheets and electrical circuit diagrams you understand very well.

Our offer:

• Competitive Salary regularly increased based on your performance;
• Market-leading Sales performance incentive rewarding your individual achievements;
• Enjoy 25 vacation days per year, plus extra days off for life's special events we provide meal vouchers;
• Flexible benefits basket with monthly budget allocated (top up medical insurance, life insurance, pension, vacation/ cultural/ fuel vouchers);
  
• Medical Insurance Plan paid by the company;
• Christmas and Easter bonuses;
• Recognition & referral bonus programs;
• Comprehensive induction, ongoing training and development to set you up for success;
• In-house and external learning platforms (Udemy) to continue to expand your skills;
• Work experience opportunities to help you grow your career with us;
• Global employee networks to help you connect and grow;
• Employee Assistance Program - Free and confidential service to help with any difficulties regarding work, life and personal or family matters;
• In case of unfortunate events, we support you by offering you free days and financial support (handled on a case by case basis) or Family financial aids;
• Access Integrity line - Any workplace issues or violations that need to be raised in good faith, can be communicated in a safe, private and confidential environment;
• Your family is growing while working at Honeywell? We congratulate you by offering special bonuses;
• Frequent Employee Engagement activities fostering an inclusive and diverse work environment;
• 3 + 2 hybrid work arrangement to support your work-life balance;
• Flexible working hours;
• Fresh fruit days in the office.

• JOB ID: req464678
• Category: Customer Experience
• Location: 3 George Constantinescu,,Upground building, 5th floor (entrance A) District 2,Bucharest,BUCURESTI,020339,Romania
• Nonexempt