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KLA Customer Support Engineer 
Singapore, Singapore 
571684318

31.07.2024

Job Description

  • Field service activities associated with troubleshooting, diagnostic and repairing highly complex equipment at customer wafer fab facility.
  • Resolve installation and upgrading problems.
  • Coordinate equipment schedule to minimize system downtime.
  • Conduct customer orientation and technical training on all aspects of equipment maintenance support for user application.
  • Prepare field service reports on customer support activity and provides documentation to other supporting functions on re-occurring problems

Minimum Qualifications

  • Bachelor’s Degree inMechanical/Mechatronics/Electrical/ElectronicsEngineering
  • Goodinterpersonal/communicationskills in understanding customer needs.
  • Shows initiative and can work independently.
  • Ability to work overtime and travel at short notice (transport allowance benefit, overtime work is compensated)