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Wells Fargo Associate Commercial Loan Servicing Representative 
Philippines, Caloocan 
570481331

18.08.2024


In this role, you will:

  • Support internal and external customers with inquiries and complaints regarding loan servicing needs
  • Monitor loan system and resolve customer issues, and process complex transactions online
  • Perform moderately complex administrative, transactional, operational and customer support tasks
  • Act as primary loan servicing contact that involve construction monitoring and disbursements
  • Monitor collateral and preparing payoff letters, releasing collateral
  • Audit loan systems of record for new loan setups, modifications and data input, and customer research and billing
  • Receive direction from supervisors, and escalate non-routine customer concerns to experienced individuals
  • Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
  • Interact with internal customers
  • Receive direction from leaders
  • Exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements

Required Qualifications:

  • 6+ months of Commercial Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education


Required Qualifications for Europe, Middle East & Africa only:

  • Experience in Commercial Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education



29 Aug 2024


Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.