About the Position:Manager, GBS Service Delivery, PTP
Lead PTPSouthAsia team(India and Thailand GBS team)perform day to day indirect procurement, invoice andpaymentprocess as per approval and policy to ensure the team performance meetswith definedSLA& KPI.
Ensures all activities comply with relevant Acts, legal demands, ethical standards and the internal Quality Management System. Finalize the corrective and preventive control actions in RCA.
People management- Develop measures of success and key performance indicators for measuring value improvement with reporting. Employee regular talking and coaching for employee career development. Motivate teams in the development and adoption of global best practices.
Define a review mechanism within the team to ensure the quality of deliverables. Built the governance review with stakeholders.
Drive process harmonization projects to align APAC process in line with global standards.
Build and grow cross-functional relationships vital to success of Accounting & Control Forward.
Manage day-to-day interaction withSouthAsia Finance team, Indirect sourcing team,Global process teamand GBS counterpart in other regions.
Functional Knowledge
Bachelor’s degree or higher in Finance, Accounting, Economics, or a related field
10+ years of experience in financial analysis & planning or Finance process
Demonstrated end-to-end process thinking with the ability to driveprocess harmonization
Leadership
Demonstrated leadership skills with the ability to influence stakeholders, drive process improvements, and support change management principles
Recommends operating policies and establishes procedures and approaches for team(s) managed; identifies and drives business, controls and process improvements.
Problem Solving
Identifies and resolves functional, technical, operational and organizational problems in a specialized area of expertise based on existing policies, procedures and solutions.
Adapts plans and processes to meet business, operational, service and/or project challenges; reprioritizes objectives, milestones, etc. as required.
Interactions (and Communications)
Influences others either internally or externally to build collaborative relationships, achieve goals and effectively guide them to understand more complex issues.
Participates in briefings and technical meetings concerning specific project, operations and schedules.
Operates with a high level of discretion to gain cooperation of others.