Write engaging, strategic content across every channel – including web, social, comms, display, out of home and search. This includes both organic and paid media
Ideate and deliver end-to-end campaigns, with a focus on creating best-in-class customer experiences
Partner with stakeholders across the business to build trust, challenge intelligently and find smart solutions to tricky problems
Evangelise for readability, usability and inclusivity – keeping every customer in mind, every time
Think critically and get curious to make sure we’re doing things the right way, and for the right reasons
Work harmoniously with fellow copywriters, and contribute to the Content team’s value and reputation
Help colleagues become better writers by sharing best practice
Bachelor’s Degree in English Language, English Literature, Communications, Journalism, Creative Writing or similar
Good writing experience in a marketing or creative role, with a portfolio that shows your work
A technically skilled, highly competent writer with a knack for language. From micro-copy to long-form, you know how to tell a story with a compelling narrative – demystifying jargon into something everyone can understand
Used to working within brand guidelines - you know the value of great CX and the role Content plays in shaping propositions and telling a brand story
Experienced in managing and collaborating with stakeholders, and comfortable prioritising to meet deadlines
Excellent communication skills, both written and oral
A critical thinker who doesn’t shy away from asking the right questions
A guardian and advocate for our voice and tone
A keen eye for detail and accuracy