Elastic Cash Applications Associate 

Costa Rica 

567904401

• Accurately apply cash payment receipts in a high-volume business segment
• Ensure all lockbox batches, checks and bank accounts are posted and applied to invoices accurately by EOD to meet same day posting SLA
• Research and resolve payment issues/disputes on customer accounts
• Advise Collections of customer account problems and unresolved cash application claims within a timely manner
• Partner with Collections team to resolve invoice corrections along with movement of payments from one subsidiary to another
• Clean up Aging by identifying and resolving short paid invoices (bank fees, tax withholding, etc.)
• Reconcile Credit Card transaction to the bank statements and CC gateway platform
• Perform ad hoc projects as necessary
• Create Journal Entries to properly allocate payments to correct customer account
• Take ownership of any relevant Cash Apps processes
• Assist core accounting team if and as needed

Experience in a fast-paced, high-growth, global environment and you are no stranger to building and optimizing the processes vital to keep us growing without stumbling.

• 2+ years of professional experience in AR, Cash Application and ideally some experience in Accounting
• Strong communication skills, both verbal and written
• Excellent accuracy and strong attention-to-detail
• Work independently, multi-task and prioritize work effectively to meet deadlines
• Accustomed to working with multiple collaborators to resolve issues in a distributed, fast-paced environment
• General Ledger journal entry and balance sheet reconciliation experience
• Proficiency in MS Office, G-Suite applications

Bonus PointsExperience with foreign currency and multiple international subsidiaries EMEA, APAC, NA. Experience with Netsuite, Salesforce

We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

• Competitive pay based on the work you do here and not your previous salary
• Health coverage for you and your family in many locations
• Ability to craft your calendar with flexible locations and schedules for many roles
• Generous number of vacation days each year
• Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
• Up to 40 hours each year to use toward volunteer projects you love
• Embracing parenthood with minimum of 16 weeks of parental leave

Elasticsearch develops and distributes encryption software and technology that is subject to U.S. export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Russia, Syria, the Crimea Region of Ukraine, the Donetsk People’s Republic (“DNR”), and the Luhansk People’s Republic (“LNR”). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic.