Amazon Support Engineer Payment Services 

India, Karnataka 

567640745

Key job responsibilities
Primary responsibilities include troubleshooting, diagnosing and fixing production software issues, developing tools, automation and monitoring solutions, performing software maintenance and configuration, implementing the fix for internally developed code (JAVA), updating, tracking and resolving technical challenges and improving operational excellence and readiness of the systems.Some of the key job functions
- Provide support of incoming tickets, including extensive troubleshooting tasks, with responsibilities covering multiple products, features and services
- Work on operations and maintenance driven coding projects, primarily in Java, Python, or shell scripts, AWS, web technologies projects.
- Software deployment support in staging and production environments
- Develop tools to aid operations and maintenance
- System and Support status reporting
- Ownership of one or more Digital products or components

- 2+ years of software development, or 2+ years of technical support experience
- Bachelor's degree in engineering or equivalent
- Experience troubleshooting and debugging technical systems
- Experience in Unix

- Experience with AWS, networks and operating systems