Key job responsibilities
Key job responsibilities:Lead the development and enhancement of our Rules Based Matching System (RBMS), incorporating targeted ML-assisted features where beneficial
Design and implement new detection methods that combine rule-based logic with data-driven insights to solve complex content evaluation challenges
Conduct sophisticated data analysis using SQL, Tableau, and analytical tools to identify patterns and improvement opportunities
Maintain and optimize automated detection systems while ensuring high accuracy and minimal false positivesDrive system improvements through data-driven decision making and systematic performance analysis
Manage critical escalations and develop automated solutions to prevent recurring issuesThis is an onsite role based out of Chennai, India and work hours are 2 PM to 11 PM IST Monday to Friday
A day in the life
Your day starts with reviewing system performance metrics and addressing any critical alerts. You'll work on enhancing detection rules based on recent data patterns, collaborate with data scientists on improving automated classification accuracy, and participate in cross-team meetings to align on risk management strategies. Afternoons involve coding system improvements, analyzing edge cases, and fine-tuning automated workflows. You'll wrap up by mentoring team members and planning upcoming technical improvements.
- 4+ years of software development, or 4+ years of technical support experience
- Experience troubleshooting and debugging technical systems
- Experience in Unix
- Experience scripting in modern program languages
- Experience in agile/scrum or related collaborative workflow
- Knowledge of distributed applications/enterprise applications
- Knowledge of UNIX/Linux operating system
- Experience analyzing and troubleshooting RESTful web API calls
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