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ATT Specialist App/Prod Support India, Karnataka, Bengaluru 563639497
Job Description:
Primary / Mandatory skills:
• Overall experience: 5-8 years’ experience performing Production Support for Mission Critical, high-performance applications (Telecom and eCommerce experience preferred)
• Experience working with Salesforce Apex, Visual Force, Lightning, Salesforce Sales Cloud & Service Cloud, MuleSoft, Salesforce Marketing Cloud
• Experience using Docker, Kubernetes and Microsoft Azure Cloud, Unix, Networking and troubleshooting knowledge: (Hands on experience is must)
• Experience in Customer Experience Analytics tool like Quantum Metric or Tealeaf.
• Experience with visualization tools like Kibana and Grafana. EFK stack experience preferred.: (Hands on experience is must)
• Experience with any 2 tools Dynatrace, Catchpoint, Nagios, Grafana. (Hands on experience is must)
• Debugging java log, debugging microservices log.
• Excellent written and verbal English communication skills to work in a Global team.
• Creation of Dashboards on Dynatrace, ELK and Grafana. (Hands on experience is must)Secondary / Desired skills:
• Production support troubleshooting experience.
• Experience in Relational & NoSQL databases like Oracle & Cassandra. Excellent knowledge of SQL.
• Experience leading the team and mentoring & training others
• Experience with Site Reliability Engineering methodologies.
Time Type:
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