SAP Developer - Technical Writer 

India, Karnataka, Bengaluru 

562274282

WHAT YOU'LL DO

Our team, Cloud Foundation CNF, focuses on providing Cloud Native Services and Golden Path reuse capabilities for the BTP SaaS Foundation contributing to the BTP Golden Path on Kubernetes. As a User Assistant Developer within Cloud Foundation CNF, team you will work closely with colleagues globally with the following activities.

• Creating user assistance (UA) deliverables that enable users to deploy, administer, and use SAP software. These deliverables include terminology, UI texts, guides, multimedia (graphics and videos), scripts, in-app help, tutorials, API references, and social media content.
• Contributing to software usability by testing and reviewing UI screens and texts.
• Structuring content and selecting distribution channels based on the information needs of your target audience.
• Collaborating with customers and internal stakeholders to continuously improve the quality of your deliverables.
• Preparing content for delivery, including metadata provisioning, following the standard production process.
• Define and maintain terminology and glossary in own domain for documentation and UI texts.
• Contributing to initiatives aimed at revolutionizing user assistance at SAP, including leveraging Generative AI technology and focus on automation.

WHAT YOU BRING

• Bachelor’s degree in Computer Science, Engineering, or a related technical field.
• 4 to 6 years of total work experience in technical writing.
• Experience in creating product documentation (preferably in DITA).
• Experience in creating social media content (for example, blogs, tweets, or YouTube videos).
• Excellent written and spoken English skills.
• Proven ability to simplify complex technical concepts and present them clearly and concisely.
• Solid understanding of Cloud technologies.
• Familiarity with SAP-specific technology such as BTP, CAP, CDS, Fiori, UI5 is a plus.
• Willingness to quickly acquire knowledge in new areas and adapt to change.
• Ensure quality in all deliverables by proofreading and editing content for linguistic correctness, readability, usability and correct terminology.
• Strong organizational skills, with the ability to work independently and manage deadlines effectively.

Job Segment:Technical Writer, Cloud, ERP, Developer, Testing, Technology