Operational Excellence Leadership:
- Optimize operational processes and workflows to improve productivity.Standardized
- Identify opportunities for improvement across departments and functions, leveraging data-driven insights and analytics.
- Establish key performance indicators (KPIs) and metrics to measure operational performance and drive continuous improvement efforts.
- Own and/or supportkey business processby taking a leading and facilitating role ensure that the country/region lives up to critical KPI’s and commitments, such as forecast accuracy and financial planning. Amongst others, structure and coordinate the Supply &Operational Planning process (S&OP).
- Ensure commercial connectivity to the regional and global organisation & provide in-country data and insights.
- Works with Pricing team to establish price tactics and execution on country level.
- Align on local customer needs with between regional marketing manager and product marketing managers. Drive process automation and digital transformation initiatives to streamline operations and enhance agility.
- Stimulate adoption and utilization of (commercial) tools, so that these are used to their potential. Tools in scope are, amongst others, SalesForce.com and Vistex.
- Work with the (global) Commercial Excellence team to voice the needs and requirements of the country/region.
Change Management and Transformation:
- Lead change management initiatives to drive organizational transformation and adoption of new processes and technologies.
- Engage stakeholders at all levels of the organization to communicate the vision for operational excellence and gain buy-in for transformation initiatives.
- Provide leadership, guidance, and support to cross-functional teams involved in transformation projects.
- Define, coordinate, and facilitate trainings plans for thecountry/region organization, both skill and content based.
- Works with the Sales team to embed Sales Academy skills and behaviors in daily activity.
- Champion consistent deployment of commercial enablement tools and standard work practices.
Continuous Improvement Culture:
- Foster a culture of continuous improvement and innovation across the organization, encouraging employees to identify and implement process enhancements.
- Establish and facilitate forums for sharing best practices, lessons learned, and success stories related to operational excellence.
- Focus on continuous improvement for the country prioritizing issues to ensure the customer remains at the focus.
Performance Measurement and Reporting:
- Analyse performance data to identify trends, root causes of issues, and opportunities for improvement.
- Present findings and recommendations to senior leadership and stakeholders to drive decision-making and action.
- Liaises with relevant stakeholders to manage situations of stock out, (Allocation, conversion to other SKU’s, etc) (Sign-off by GM).
- Pricing, competitor analysis ensuring customer needs are understood.
- Proven experience in operational excellence, process improvement, and transformation leadership roles.
- Strong understanding of Lean principles, methodologies, and tools.
- Demonstrated track record of driving significant process improvements and operational efficiencies.
- Excellent project management skills, with the ability to manage complex, cross-functional initiatives from inception to completion.
- Strong leadership, communication, and interpersonal skills, with the ability to influence and inspire change at all levels of the organization.
- Analytical mindset with the ability to leverage data and metrics to drive decision-making and continuous improvement.
- Experience with SalesForce.com and/or Vistex is a pre.
Total Rewards
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength a