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Google Platinum Customer Support Lead China, Shanghai 560639452
31.03.2025
Info Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Shanghai, China; Beijing, China.Note: By applying to this position you will have an opportunity to share your preferred working location from the following:.
- Bachelor's degree or equivalent practical experience.
- 15 years of experience leading business, engineering or technical operations, policy, or management consulting firms while partnering with multiple stakeholders.
- 5 years of experience managing teams.
- Experience leading customer support or customer satisfaction programs.
Preferred qualifications:
- 5 years of experience leading large scale support operations in a high tech environment.
- 5 years of experience developing and scaling services in partnership with peer teams and outsourced vendor leadership teams.
- Experience in digital marketing with advertisers and agencies.
- In-depth knowledge of Google’s advertising solutions, the media landscape, and APAC large customer sales dynamics.
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