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Limitless High-tech career opportunities - Expoint

Google Platinum Customer Support Lead 
China, Shanghai 
560639452

31.03.2025
Info Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Shanghai, China; Beijing, China.Note: By applying to this position you will have an opportunity to share your preferred working location from the following:.
Minimum qualifications:
  • Bachelor's degree or equivalent practical experience.
  • 15 years of experience leading business, engineering or technical operations, policy, or management consulting firms while partnering with multiple stakeholders.
  • 5 years of experience managing teams.
  • Experience leading customer support or customer satisfaction programs.

Preferred qualifications:
  • 5 years of experience leading large scale support operations in a high tech environment.
  • 5 years of experience developing and scaling services in partnership with peer teams and outsourced vendor leadership teams.
  • Experience in digital marketing with advertisers and agencies.
  • In-depth knowledge of Google’s advertising solutions, the media landscape, and APAC large customer sales dynamics.