JPMorgan Infrastructure Engineer III - M365 

United Kingdom, England 

560366495

Job Responsibilities

• Engineer and maintain resiliency capabilities for Microsoft 365 services with a focus on automation, and operational excellence.
• Develop and maintain PowerShell scripts and other automation tools to support monitoring, alerting, and self-healing capabilities across M365 workloads.
• Design and maintain integrations using Microsoft Graph API and modern development frameworks to ensure continuity and recoverability of M365 services during disruptions.
• Configure and harden Entra ID (formerly Azure AD) with a focus on high availability, secure app registrations, conditional access policies, and hybrid identity scenarios that support failover and disaster recovery.
• Implement and troubleshoot OAuth 2.0 authentication flows with an emphasis on secure, fault-tolerant access for enterprise applications, ensuring minimal impact during outages or credential-related incidents.
• Participate in Agile ceremonies and contribute to sprint planning, backlog grooming, and continuous delivery.
• Collaborate with cross-functional teams to deliver secure, scalable, and resilient solutions.
• Support incident response and post-mortem analysis for M365-related outages or degradations.
• Contribute to proof-of-concepts and pilot initiatives that improve platform resiliency and performance.

Required qualifications, capabilities and skills

• Formal training or certification on Microsoft 365 concepts and proficient applied experience
• Strong hands-on experience with:
  • Microsoft 365 administration and configuration
  • Microsoft Teams setup, governance, and app integrations
  • PowerShell scripting for automation and monitoring
  • Microsoft Graph API for custom integrations
  • Entra ID (Azure AD), app registration, and identity management
  • OAuth 2.0 and secure authentication practices
• Experience supporting large-scale, hybrid M365 deployments with a focus on uptime and performance.
• Familiarity with incident management, change control, and operational best practices in enterprise environments.

Preferred qualifications, capabilities and skills

• Familiarity with modern development frameworks such as React.js, Node.js, Java, C#, Python, Java OR .NET.
• Microsoft certifications such as:
  • MS-900 (Microsoft 365 Fundamentals)
  • MS-102 (Microsoft 365 Administrator)
  • SC-400 / SC-401 (Information Protection and Compliance / Identity and Access Administrator)
• Experience with monitoring tools, logging frameworks, and observability practices.
• Exposure to cloud-native application design and serverless computing.
• Passion for building inclusive, diverse, and high-performing teams.