Amazon Data Center Technician - Entry Level 

Israel, Tel Aviv District 

558755616

- High school or equivalent diploma
- Work 40 hours/week, and overtime as required
- Are 18 years of age or older

As a Data Center Technician, you will work as part of the Operations team whose primary responsibility is the maintenance and upkeep of the data center infrastructure. You will be the primary point of contact for both internal customers (for example: Network Engineers, Systems Engineers, Software Developers, Database Engineers, Technical Operations) and external customers (Hardware Vendors, Contractors, Service Providers among others).Key job responsibilities
· Working to meet SLA’s against assigned trouble tickets via a directed workflow
· Being first line touch point for hardware troubleshooting and technical issues
· Performing regular server hardware repairs(drives, motherboards etc)
· Carrying out routine network, server hardware and OS related repairs
· Working with cross-functional teams on a regular basis to complete routine work
· Engaging with Smart Hands in EU Regional POPs
· Adhering to security and safety best practices in the data center
· Participating in Data Center power & cooling events
· Participating in team meetings for metric analysis and daily/weekly goals achievement
· Identifying and help create documentation for use globally
· Identifying and help create process improvements relevant to the data center environment
· Performing server upgrades, rebuilds, scheduled works as required
· Interacting with third party vendors & contractors
· Contributing to the development of other team membersTel Aviv, ISR

- Knowledge of computer hardware components and operating systems
- STEM classes or vocational course curriculum education