SAP Senior Operations Specialist-GTM Strategy Lead India, Karnataka, Bengaluru 55841731
Global planning processes
Contribution to APAC’s planning processes in collaboration with global teams, APAC GTM and APAC S&O leader including:
Multiyear business planning processes, capacity planning and the associated workforce transformation
Investment planning (outlines strategic rationale and delivers business cases to help secure funding e.g. acceleration of AI roadmap etc.)
Strategic programs
Continuously assesses performance vis a vis global strategic targets to identify and propose strategic programs (top and bottom-line) for RP and his SET – this includes but is not limited to:
Regional Financial Plan refresh
MU growth plans
Solution areas growth plans e.g. AI, Business Data Cloud
Segment growth plans, as well as engagement motions growth plans (Partner capability and capacity build, Digital hub expansion etc)
Customer innovation strategy
Employer of Choice strategy
Ensures that the regional strategic enablers are in place and hence aligns on investments across Point of Presence, GTM motions and workforce transformation
Connecting tissue
Represents the region’s interests in global strategic program design/definitions (example NLAC) and channels global strategic programs and priorities to the region
Leverages continuously regional strategy counter parts as well as global experts for best practice identification/execution (e.g. AI, growth, Digital Hub expansion etc)
People centric growth and talent upskilling on SAP’s and APAC strategy
Lives and role-models the credo: Do what’s right. Make SAP better for generations to come!
Ensures that the APAC Strategy, Transformation & Operations team is fully enabled on global and regional strategic priorities e.g. GTM including what role each individual play in accelerating & realizing SAP Strategy and APAC programs.
Supports the business with enablement on SAP strategy, CS GTM strategy for existing employee groups in CS and other board areas such as CS&D, Comms, Finance, as well as APAC new hire onboarding.
What you bring
Minimum 8-10 years strategic problem-solving experience from strategy consulting firm plus or prior experience within a SAAS company in a strategy role with ability to independently :
Structure a multi-dimensional problem solving (such as ‘how to improve MU cloud revenue’, ‘how to drive growth in certain SAP/GSSP practices, ‘How to enhance regional revenue mix between public and private to drive margins?’)
Prioritize issues/opportunities to solve problem
Plan required analyses and data/sources needed
Execute the necessary analyses leveraging business experts
Synthesize findings
Develop recommendations to leadership using ‘WHY, WHAT and HOW’ storyline
SAP field experience: Solid track record in a customer-facing field role such as Customer Advisory, Services, CSM etc alternatively in a role that focuses on performance enhancement of the field e.g. Corporate Strategy, Revenue Ops, CS GTM, GSI etc
Stakeholder management Well versed in leveraging global stakeholders to unlock roadblocks (e.g., accelerating global guidance, business case approvals etc.) and leveraging regional stakeholders to support project identification, sizing and execution.
KPIs (not inclusive)
Project impact on regional performance: Regional KPIs such as cloud revenue growth, regional cloud revenue quality and efficiency
Stakeholder satisfaction: NPS for leadership stakeholders (global and regional stakeholders).
:Fluency in English and preferably one of the languages of the local markets are desirable.
Education:Bachelor’s Degree or equivalent accreditation required; master’s degree, PhD or MBA Preferred
This team defines and executes SAP’s strategy and transformation agenda across the region to drive mid-term profitable growth, enabled by clear and data-backed strategic priorities which are:
aligned with SAP’s Corporate Strategy and the SAP’s Global Customer Success Strategy,
bought-in and supported by the APAC regional leadership,
targeted to uncover and unlock sustained growth,
focused on driving efficiencies and revenue predictability across the region,
backed by aligned investment and capacity allocation decisions.
Successful candidates might be required to undergo a background verification with an external vendor.
AI Usage in the Recruitment Process
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