GE HealthCare Healthcare Technology Management Site Health Leader 

Mexico, Mexico City, Mexico City 

558263846

Manage the scheduling and completion of PRIDE audits and driving customer compliance and satisfaction

Identify and drive internal quality improvement initiatives; address field process issues; lead field facing training on requisite quality topics

Assess site compliance, looking for process defects, guiding site leadership, and working to develop and execute improvement plans

Direct mentorship of new HTM sites to ensure rapid transformation toward meeting and exceeding GE HealthCare established metrics

Identify and mentor sites who are not meeting GE HealthCare established metrics

Support and deliver (as needed) site based and virtual on-board training and Site Leader training

Manage operational and training activities associated with the HTM quality instance of the audit tracking system (GenSuite)

Support the preparation and execution of ISO regulatory audits

Bachelor’s Degree or equivalent experience in the medical device service industry

Prior experience of providing assistance to field personnel on all types of equipment found in a hospital setting

Project management experience

Highly organized with an ability to cut through complexity to develop simple, straight-forward systems

Self-starter who can work independently, with the confidence to make most decisions and quickly pulling in support as needed to achieve objectives

Service mindset with a passion for helping the field team achieve their goals by removing obstacles, providing guidance, and setting high standards

Ability to work from home-based office

Ability to travel 50% of the time

Excellent verbal and written communication and presentation skills with the ability to speak and write clearly and convincingly in English, tailoring communication methods to audience requirements

Ability to work effectively across functional areas to deliver results and execute commitments within the matrix environment

Multitasking abilities to drive multiple critical deliverables simultaneously

Experience with MS Office software to include but not limited to: Excel, Access, PowerPoint, and Word.

Resourcefulness, commitment, interpersonal, communication and negotiation skills

At least three years in the medical device service industry, with some experience as a Field Engineer, Biomedical Technician, or Program Coordinator

Knowledge of accreditation agencies such as TJC, DNV, CAP, AABB and other regulatory agencies and standards such as FDA; CMS; ISO 9001:2015; and ISO 13485:2016

CCE or CBET certification

Participation in industry organizations/publications (i.e. AAMI, TechNation, etc)

Experience managing projects using data analytics

Experience working with customers and peers to balance addressing their needs with influencing the best course of action

Strong interpersonal skills with an ability to embrace and incorporate multiple points of view