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Citi Group Officer Automation Testing Engineer - C11 Hybrid – 
Malaysia, Kuala Lumpur 
557467671

25.06.2024

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Officer ,Automation TestingEngineer -C11 -Hybrid – MYS(Internal Job Title: Testing Intermediate Analyst -C11) based in Kuala Lumpur, Malaysia.Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

  • Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
  • Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.

In this role, you’re expected to:

  • Conducts initiatives related to User Acceptance Testing (UAT) process and product rollout into production. Testing specialists who work with technology project managers, UAT professionals and users to design and implement appropriate scripts/plans for an application testing strategy/approach. Responsibilities may also include software quality assurance testing.
  • Conducts a variety of tests and analyses to ensure that systems and or applications meet or exceed specified standards and end-user requirements.
  • Works closely with key stakeholders to understand business and functional requirements to develop test plans, test cases and scripts.
  • Works complex testing assignments.
  • Executes test scripts according to application requirements documentation.
  • Identifies defects and recommends appropriate course of action; performs root cause analyses.
  • Coordinates multiple testers and testing activities within a project.
  • Retests after corrections are made to ensure problems are resolved.
  • Documents, evaluates and researches test results for future replication.
  • Identifies, recommends and implements process improvements to enhance testing strategies.
  • Interfaces with development teams if clarification is needed on requirements or to convey test results.
  • Exhibits good understanding of concepts and principles in own technical area and a basic knowledge of these elements in other areas.
  • Requires basic understanding of how own area integrates within IT testing to achieve objectives.
  • Makes evaluative judgments based on analysis of factual information.
  • Participate in test strategy meetings,
  • Has direct impact on the team and closely related teams by ensuring the quality of the tasks services information provided by self and others.
  • Resolves problems by identifying and selecting solutions through the application of acquired technical experience and guided by precedents
  • Requires sound and comprehensive communication and diplomacy skills to exchange complex information.
  • Provides informal guidance to new team members.
  • Performs other duties and functions as assigned
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

  • Bachelor’s/University degree or equivalent experience
  • Solid years experience of Testing within Financial Service industry
  • Knowledge of the Software Development Lifecycle (SDLC) and QA methodologies Knowledge of Quality Process Knowledge of relevant operating systems, languages and database tools Knowledge of defect tracking systems and processes; including change management Knowledge of automated regression testing tools.
  • Requires methodical approach to testing and problem solving.
  • Specific software languages will be dependent of area of business

Technology Quality


Time Type:

Full time

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