JPMorgan Trading Specialist IV 

India, Maharashtra, Mumbai 

555850027

Job responsibilities

This role is a combination of the following tasks in order to support the team’s responsibilities:

• Booking Client Agreed Margin & Answering of incoming margin calls (requests for assets) sent by clients, by comparing them to JP Morgan's exposure and agreeing on the amount and type of asset to be moved.
• Follow up on any counterparty failed settlements and investigation of disputed margin requirements
• Timely resolution of incoming queries regarding a client’s portfolio, examples being Trade Breaks, Interest Calculations, Commissions & Eligibility to name a few
• Accurate and appropriate escalation of issues in line with regulatory requirements
• Continued development of the Clearing Client Service offering & efficiency generation
• Providing a flexible approach in order to support the prime brokerage/clearing businesses in a continually changing market environment.

Required Qualifications, Skills and Capabilities

• External Client services experience, or similar experience interacting with senior/demanding internal clients and effective relationship building with a wide variety of stakeholders, for example; Clients, Credit Execs and Business Partners.
• Working knowledge of OTC Derivative products, Futures and Options, or similar background.
• Problem solver with the ability to assist in the development of solutions for clients and strategic thinker, able to review and implement process improvements.
• High level of accuracy and attention to detail is required and highly numerate with good keyboard and core system (Outlook, Excel, Word) skills.
• Must possess heightened communication skills, as the role involves detailed interactions across multiple lines of business and core processing areas.
• Confidence to meet with clients and deliver feedback on data relating to the clients’ interactions with the team
• Ability to adhere to strict deadlines/procedures and work in a methodical and organised manner
• Strong Risk and Control Awareness – with the ability to push back on stakeholders when risk/controls could be compromised.
• Dynamic & proactive team player, ensuring that the team works together in the most efficient manner