Adidas SPECIALIST GBS HR SYSTEM SUPPORT 

China, Shanghai, Yangpu District 

555069719

Key Responsibilities:

• Perform standard and complex administration of HR System Support tools, programmes and processes on a European and partially on a global level
• Provide consultancy services and service excellence to employees and the HR community as well as IT regarding general and more complex HR System Support topics
• Handle standard and complex inquiries & support through ticket self-service, email and telephone
• Timely execute HR System Support related standard and complex tasks according to defined processes, timetables and service levels in compliance with regional and local policies, e.g.
• Administration, updating and communication of HR System Support policies, tools and processes such as SAP (PA/OM), Performance and Career Development Management, Talent Acquisition and Learning
• Execute HR System Authorization requests according to local, regional and global policies
• Administer existing and create new Mass Data uploads
• Prepare and carry out system audits
• Provide professional advice and expertise in the broader area of all HR System Support related topics to HRM and employees
• Support and identify topics for the development of HR System Support knowledge base
• Create and administer automatized, regular as well as functional and ad hoc reports in order to safeguard adherence of HR System policies and programmes
• Communicate results accordingly and support solutions for improvements.
• Support user acceptance testing regarding standard and complex test cases
• Create user manuals
• Assisting in the management of projects related to processes, systems and tools
• Prepare training material and carry out trainings on HR System Support topics

Key Relationships:

• HR Services teams
• GIT HR
• Global Talent Experts
• HR Partners
• Employees
• External authorities, consultants and suppliers

Knowledge, Skills and Abilities:

• Strong analytical skills and detail-oriented work style
• Natural aptitude for computer systems
• Team player mentality
• Good communication skills
• Strong customer focus and service minded
• International mind-set, experience as part of a geographically & culturally diverse team
• Ability to work under pressure and to prioritize tasks in order of importance

Requisite Education and Experience / Minimum Qualifications:

• University Degree
• 2-3 years of relevant work experience in HR, ideally within an international organization
• Excellent command of English (German is a plus)
• Experience with H2R processes
• Solid experience in SAP HR
• Solid experience in SAP Success Factors / HR Cloud
• Solid experience in HR Reporting / Ad-Hoc Query
• Solid knowledge of MS-Office applications (Advanced Excel)