Citi Group Business Activity Owner Support Analyst 

Hungary 

55460852

This role is primarily an entry- level Production and Operations role, processing transactions and delivering services within BTSS. It is responsible for executing third party risk management activities with daily tasks processing; ensuring that all items are handled in a controlled and compliant manner according to all internal policies and procedures, and external rules and regulations in support of the Citi’s Third-Party Management Program.

Responsibilities:

• Have a clear understanding of all Citi policies and procedures that directly impact Third Party Management (TPM) to drive the adoption and adherence to these processes and procedures to minimize risk
• Build strong internal relationships and help strengthen controls and awareness across Citi businesses
• Perform post-contract ongoing monitoring activities based on specific third-party risk profile, country, and / or business requirements in compliance with Third Party Management requirements and any other alternate framework requirements and ensure timely completion and updates to third-party related risk information
• Provide expert guidance and support on key controls, standard processes, operating procedures, and promote best practices
• Monitor reports to ensure third-party management policy required post-contract ongoing monitoring is carried out by responsible and / or accountable parties
• Monitor progress on agreed upon third-party remediation activities and proactively escalate issues, as necessary
• Facilitate and coordinate with Subject Matter Experts (SMEs) in areas such as Data Privacy, Export Licensing, and Continuity of Business (COB) to complete required due diligence activities
• Respond to TPM related queries/concerns via Phone/e-mail/chats received from different stakeholders
• Ensure that queries and requests are processed timely to maintain customer satisfaction. Customer queries must be well documented, monitored and efficiently always addressed
• Engage with Third Party Officers (TPOs) as well as Sector and Regional Risk teams as necessary
• Liaise with Third Party Officers (TPOs) and In Country Business Activity Owners (BAOs) and Sector/Regional Risk teams to provide guidance on policy compliance and overall third-party risk management requirements, as needed

Ideal background:

• Bachelor’s or University degree
• Good communication skills in English
• 3+ years of experience on vendor management
• Proven execution skills and ability to drive results in a Business/Operational organization
• Excellent communication skills required to effectively influence a wide range of audiences
• High proficiency of Microsoft Office
• Ability to navigate through the global framework, handle conflicting priorities and goals
• Third Party Management experience is preferred

By joining Citi Hungary, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive compensation package and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well:

• Cafeteria Program
• Home Office Allowance (for colleagues working in hybrid work models)
• Paid Parental Leave Program (maternity and paternity leave)
• Private Medical Care Program and onsite medical rooms at our offices
• Pension Plan Contribution to voluntary pension fund
• Group Life Insurance
• Employee Assistance Program
• Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed
• Flexible work arrangements to support you in managing work - life balance
• Career progression opportunities across geographies and business lines
• Socially active employee communities with diverse networking opportunities

Time Type:

View the " " poster. View the .

View the .

View the