Akamai Technical Support Engineer II - 

India 

554229244

As a Technical Support Engineer II, you will be responsible for:

• Learning and gaining in depth experience in Akamai's Guardicore Segmentation, zero trust network security.
• Working as a trusted support partner to resolve customer questions and issues.
• Owning the problem resolution and collaborating with internal teams.
• Leading investigations on Akamai's Guardicore Segmentation and Zero Trust product for customers.
• Analyzing existing technical issues on Akamai's Guardicore Segmentation, Zero Trust product, proposing solutions to prevent issues.

Do what you love

To be successful in this role you will:

• Have 5+ years of experience and a bachelor's degree in computer science/Engineering
• Have experience providing technical solutions & support to B2B customers.
• Have knowledge of the technologies: Linux Operating System (Mandatory), Basic Networking, Virtualization, Cloud Technologies.
• Have high availability and a responsiveness mindset.
• Have Basic knowledge of any Scripting Languages like Bash, PowerShell, and Python

Working for you

At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life:

• Your health
• Your finances
• Your family
• Your time at work
• Your time pursuing other endeavors

Our benefit plan options are designed to meet your individual needs and budget, both today and in the future.