IBM Technical Account Manager Architect 

India, Karnataka, Bengaluru 

552767548

As a Technical Account Manager (TAM) Architect at

Required Technical and Professional Expertise

• 5+ yrs. Experience in technical service/relationship management.
• 5+ yrs. Experience in customer facing role or professional consulting role.
• Fundamental knowledge/overview of industry Cloud technologies.
• Knowledge and experience with Cognitive/AI concepts such as Natural Language Processing (NLP), Dialog, Entity/Intent Management, Machine Learning Annotators, Deep QA, Ingestion, Structured/Unstructured Lookups
• Experience with Relational Databases (IBM DB2, Oracle) as well as NoSQL (MongoDB, Postgres)
• Programming experience with Java, Go, or Python
• Experience in providing reporting and data analysis for Executive and non-Executive audiences
• Excellent problem-solving skills with the ability to troubleshoot complex situations
• Outstanding communication, presentation, and interpersonal skills with the ability to explain technical concepts/issues, their implications and path-to-resolution to both technical and non-technical stakeholders.
• Ability to work independently and manage multiple clients and issues simultaneously.
• Experience of foundational project management and agile methodologies

Preferred Technical and Professional Expertise

• Prior experience creating solutions using watsonx or equivalent machine learning platforms.

Minimum Preferred Education:

• Bachelor’s degree in Computer Science, Information Technology, Electrical/Computer Engineering, Data Science or a similar field