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JPMorgan Network Infrastructure Engineer III 
Singapore 
552617532

08.09.2024

Job Responsibilities

  • Applies strong technical acumen and problem-solving methodologies to network operations of reasonable scope, with a focus on improving network operations, data and systems running at scale, and ensures end to end monitoring of network infrastructure and applications
  • Resolves most nuances and determines appropriate escalation path
  • Executes conventional approaches to build or break down technical problems
  • Drives the daily activities supporting the standard capacity process infrastructure and applications
  • Partners with application and infrastructure teams to identify potential capacity risks and govern remediation statuses
  • Considers upstream/downstream network, data and systems or technical implications
  • Accounts for making significant decisions for a project consisting of multiple technologies and applications
  • Supports incident, problem, change management, risk, vendor and client relationship, internal and external communications, service delivery, lifecycle management and service evolution
  • Accounts for incident, problem, change management, risk, vendor and client relationship, internal and external communications, service delivery, lifecycle management and service evolution
  • Advocates for customer base when faced with Infrastructure or Business Critical issues, and acts independently and leverages critical thinking
  • Adds to team culture of diversity, equity, inclusion, and respect

Required qualifications, capabilities, and skills

  • Bachelor’s degree or equivalent in computer science or related fields
  • Minimally 5 years of site reliability engineering or related experience
  • Experience in Networking on Data Center, Enterprise, Perimeter, Routing, Switching, Security and Application layer networking (CCNP or CCIE)
  • Experience in triaging and diagnosing issues in complex distributed architectures leveraging infrastructure and application telemetry
  • Strong knowledge of one or more infrastructure disciplines such as hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, and performance assessments
  • Strong knowledge of one or more scripting languages (e.g., Scripting, Python, Ansible etc.)
  • Strong background in Packet Capture tools and analysis
  • Experience with multiple cloud technologies with the ability to operate in and migrate across public and private clouds
  • Ability to apply proficiency, articulate and share clear, concise complex technical findings to management in understandable terms
  • Drives to develop infrastructure engineering knowledge of additional domains, data fluency, and automation knowledge

Preferred qualifications, capabilities, and skills

  • Certification in automation is a plus