Understand the drivers of business results and how data/analytics can accelerate outcomes; drive theory to execution with business partners to directly impact results
Lead the design and development of analytical projects to understand key business behaviors that drive customer acquisition, retention, and engagement - Use of AI / ML on the identified business behaviors to drive outcomes
Identify data driven targeting and program improvement opportunities to acquire new customers, increase portfolio sales, reduce attrition and optimize profitability
Navigate across business lines (e.g. with Markets, Banking) to uncover new insights and potentially new business models, growth vectors, or products by looking across multiple datasets
Create a multi-year data & analytics roadmap and agenda for TTS Asia Clusters, with appropriate prioritization; track progress / measure results
Gather the data needs of the region and countries and present it to the global team for ingestion and availability
Be the bridge between the business and the data science team
Deployment and commercialization of use cases
Demonstrate high degree of ownership of use cases
Influence business outcomes without direct authority
Unlock new value through data sharing / data exchanges with external clients
Influence business outcomes without direct authority
Investigate and leverage external tools and data assets
Tracking return on investments (ROI) of use cases that have been implemented.
Continually, succinctly, and clearly communicate progress and results against the data/analytics agenda within the team, with peers, and with executive management both within and across business lines
Continually “bring the outside in” to learn and deploy best practices from other organizations or industry forums
Knowledge/Experience/Technical skills:
10+ years of working experience in Data Management & Analytics; within Transaction Banking in Financial Services is a plus
Bachelor's degree in Statistics, Finance, Math, Operations Research or other related fields; Master's is a "Good To Have"
Previous experience working with large volumes of data and strong understanding of data analytics - traditional business analytics and modern data science techniques
Can understand business needs and translate into analytical execution, including the supervision and review of the analysis, with a critical eye
Can interface with technology to scale solutions if needed
Understanding of Cloud technologies (AWS, GCP, Azure etc. ) offering and data sharing capabilities is a plus
Personal Skills:
Self-motivated & accountable – demonstrated ability to follow through to execution
Project Management Skills, ability to lead cross functional teams towards a common vision
Organized – can juggle multiple, potentially competing priorities with aplomb
Detail oriented – focus a lot on quality
Good communication skills – able to clearly articulate complex strategies/techniques and ideas, in both verbal and written form, to senior management, with associated poise
Execution oriented – doesn’t remain in the theoretical; is able to make choices/decisions in the name of delivering rapid business impact
Collaborative – easy to work with, across all levels of the organization; builds effective working relationships
Bias for change – actively seeks out ways to improve processes, people, etc.
Influencing skills – able to influence outcomes without necessarily direct authority; experienced in navigating large complex organizations to achieve results
Leadership/ People Skills:
Can work across boundaries, both organizational and geographic
Has an eye for talent and can create teams from scratch.
Product Management and DevelopmentMarket Segments and Services