Drive technology design, implementation, execution, and/or optimization for projects/accounts to accelerate customer outcomes.
Assist customers with integration and implementation of tools, systems, and service assurance for Cisco technologies.
Support presale activities and translate business requirements into solution design.
Build customer simulations in test labs to resolve/validate issues.
Build and deliver customer collateral, documentation, and knowledge transfer.
Drive customer technology transitions, influencing solution architectures and services.
Align with and support company policies and processes and apply relevant tools to efficiently implement the role and support Professional Services’ strategies and goals.
Play the role of an individual contributor.
Associate with customers along with appropriate internal and external resources' deployment/optimization of Cisco services and solutions.
Takes ownership of task/project implementation for assigned engagements.
Implement new techniques and methodologies used in customer delivery and share lessons learned with the broader team.
Builds and reviews project work e.g. Design recommendations, High-Level Design, Low-Level Design, Implementation/ Change Management Plans.
Builds and/or use test environments as required to resolve sophisticated problems & compatibility issues.
Demonstrates software skills and tools to configure, deploy Cisco products and solutions.
Gives in the development of digital intellectual capital (e.g. scripts, digital signatures).
Acts as a focal point for problem resolution for assigned customer engagements. Assures accurate and quick resolution of major customer problems across an appropriate range of technologies.
Requires BS/BE/BTech degree or equivalent with 6+ years of experience in a similar job role.
Good understanding of networking fundamentals.
Any Security related certification (CCNP-Security, CCIE, CISSP, etc.) is preferred and you have a drive for continuous learning.
Proven grasp in a wide range of Security protocols including TCP/IP, encryption protocols, application layer protocols, network & link layer protocols, device & network management protocols
Competent experience in few of the network security technologies: Cybersecurity, Firewalls, VPNs, AAA, Cloud Security, Email Security, Endpoint Security, SIEM, etc. As well as understanding of cloud computing involving multiple cloud providers like AWS, Azure, Google.
Chips in to technical forums, content creation, whitepapers, etc.
We tackle whatever challenges come our way. We have each other’s backs, we recognize our accomplishments, and we grow together. We celebrate and support one another – from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that).