Microsoft Trust & Safety Guidelines Developer 

Taiwan, Taoyuan City 

54745280

Required/Minimum Qualifications

• Bachelor's Degree in Business, Linguistics, Humanities, Research, Journalism, Policy development, or related field AND 4+ years experience in policy development, trust and safety, content moderation
  • OR equivalent experience.
• 2+ years of journalist, research, and writing skills to create and document guidelines and procedures.
• 2+ years of experience operationalizing policy and/or research into repeatable procedures using a structured, research-based approach.

Preferred Qualifications:

• Academic or real-world experience in Generative AI, Responsible AI, Digital Safety, Security, Compliance or Risk Management.
• Experienced with internationally and geographically distributed teams.
• Experience in identifying issues, investigating, developing a solution, implementing change and monitoring results.
• Experience influencing others where support is critical to success.
• Experience working with human generated or AI generated harmful materials across multiple media types and creating objective recommendations, grounded and supported by research and data.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:Microsoft will accept applications for the role until July 29, 2025.

As a Trust & Safety Guidelines Developer, you will:

• Use your linguistics, journalist, research, and writing skills to create and document guidelines and procedures that meet agreed standards with internal customers and stakeholders.
• Use your teaching and instructional design experience to ensure employees understand and consistently apply annotation guidelines. This may require various ways to drive quality output, for example: employee training, coaching or material updates.
• Use your applied linguistics expertise, process design, change management, training, and/or other process improvement skills to help us drive standardized efficiencies at scale.
• Anticipate policy, product or end user needs and pro-actively seek to respond to those needs by shaping the content harms framework in the envisaged direction
• Work closely with the subject matter experts to drive operational excellence through Continuous Improvement (CI) of policy, process and systems leveraging AI where appropriate.
• Leverage the work of teammates and colleagues in policy, research, operations, and engineering, while positioning your work so it can be leveraged by others.
• Be able to communicate your work and the work of the team to our broad set of executive stakeholders.
• Be a change agent, starting by modeling how to adopt change with agility and prepare others.
• Do cool stuff with great people in a fast paced, dynamic environment! Have fun while adding great impact to Microsoft.

• Other

  • Embody our and