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Citi Group Desktop Procedures Workstream Project Manager - C13 Hybrid Costa Rica 547375768
Responsibilities:
- Supports planning, directing and coordination of day-to-day activities of running a program or portfolio of programs.
- Applies in-depth understanding of how areas collectively integrate within the subfunction as well as coordinate and contribute to the objectives of the entire function; and, requires basic commercial awareness.
- Assesses creation and signoff of program plan and charter, benefits management plan, stakeholder management plan, acceptance plan, and central program issue log.
- Oversees program plans meet business needs as described in the program initiation documents.
- Ensures all stakeholders are identified and included in scope definition activities and understand the program schedule and key milestones.
- Works with Program Sponsor to ensure business case cost benefit analysis is in line with business objectives.
- Ensures all areas of the program are appropriately staffed.
- Monitors program commitment from those assigning resources.
- Escalates program risks to the Program Director, or Program Sponsor, when appropriate.
- Creates the program risk management plan.
- Works with procurement team to create, administer, track, and eventually close program contracts.
- Makes recommendations for training and development needs for assigned personnel.
- Evaluates subordinates' performance and makes recommendations for pay increases, promotions, terminations, and other personnel actions.
- Directs area supported through responsibility for delivery of end results and shared responsibility for budget management, accountable for resource planning.
- Ensures essential procedures are followed and contributes to defining standards.
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
- 6-10 years of experience
- Negotiate skills with external parties.
- RequiredLicensing/Registration:Series 6
- Advanced English
- Bachelor’s/Universitydegree or equivalent experience, potentially Master's degree
Strategic Ledger Project Manager for the Desktop Procedures workstream.
Citi has embarked on a multi-year Finance Transformation initiative to implement a new Global Financial Accounting and General Ledger platform that provides a daily ledger in every legal entity, linking ledger balances and contract level reconciliations to our daily settlement records and contractual commitments. The Strategic Ledger program as it is named, selected Oracle Cloud as the technology platform of choice, after a rigorous technical and functional assessment of the firm’s current ledger platforms against leading industry solutions. The new platform provides enhanced technical capability and supports our finance transformation strategy and realization of our Target Operating Model. The outcome will be a robust global process, governance, and controls to ensure consistent and materially accurate, complete, and timely ledger data and results.
TheDesktop Procedures Project Managerwill be responsible for ensuring consistent tracking of key activities, milestones as well as ensuring appropriate interaction with partner groups and managing the communication of program status.
A desktop procedure is a document which describes how to complete a single task / activity or a group of tasks / activities within a high-level process designed by the Process & Control workstream and aligned with the Target Operating Models. A desktop procedure is intended to complement training materials prepared by the Training workstream but not to replace them.
The range of activities that are required to be managed will spread across planning, tracking, escalations, milestone tracking etc.
- Manage the end-to-end program tracking, reporting and implementation processes, communications, and policies, as well as resource planning and financial oversight.
- Diligent tracking of RAID log
- Be diligent with ensuring an audit trail is kept where key decisions are made.
- Understand Financial System data flow.
- Identify, mitigate implementation risks, issues, and change requests. Escalate program risks through RAID & PTS to the Program Director, or Program Sponsor
- Participate in global audits and proactively assess documentation, implement best practices, and prepare global team members for audit.
- Oversee cost control, resource control, and global reporting – Identify and escalate any resource constraints and / or capacity issues.
- Facilitate regular program meetings, including weekly meetings, Oversight Committee meetings and other project working groups.
- Track, monitor, and advise respective Committees of status, risks, issues, and other relevant implementation matters.
- Responsible for the day-to-day management of executing to milestones on multiple complex requirements.
- Identify stakeholders and key organizations to build and manage relationships.
- Direct the creation of work projects and manage their alignment to organization goals and timelines.
- Lead the identification and drive resolution of issues, including those outside established projects of work.
- Work with stakeholders to ensure project scope definition meets business objectives.
- Work with Project Sponsor to ensure business case/cost benefit analysis is in line with business objectives.
- Direct the communication of status, issue, and risk disposition to all stakeholders, including senior management, on a timely basis.
Qualifications& Skill Sets
- 6+ years of relevant experience, in financial services with a focus on transformation and project/program management or change management.
- Knowledge and expertise in Program Management & good understanding of Financial Systems
- Experience with documentation and audit preparation.
- Knowledge of Oracle, SAP or similar ledger platforms is a plus.
- Experience and demonstrated ability to manage competing priorities in a complex and dynamic environment.
- Strong presentation development skills with excellent PowerPoint & excel skills.
- Knowledge in Jira, Confluence, PTS required.
- Organizationallysavvy
- Positive attitude
- Decision Making
- Listening Skills
- Negotiation Skills
- Creative thinking
- Empathize Review
Time Type:
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