Amazon Data Center Technician Internship Operations 

South Africa, Western Cape, Cape Town 

547071972

Roles starting from April 2024 in South Africa.Data Center Technician Internship (12 months)Mentorship & Career GrowthWork/Life HarmonyKey job responsibilities
You will have the opportunity to provide our internal workforce with infrastructure related support, resolving tickets related to HW (Motherboard, RAM, CPU, GPU, etc) and networking tickets (Link Down, Optics Replacements, Switch Replacements, etc).In addition to hardware and network repair, interns will learn how to install equipment, create documentation, innovate solutions, and fix complex problems within the data center space.Duties include:· Hardware troubleshoot in servers which are not live with an AWS technician's supervision
· Understand the importance to meet SLA’s against assigned trouble tickets
· Follow the AWS technician's during network troubleshooting
· Replace Media (SSD/HDD) according with AWS Data Tech guidance
· Perform regular server hardware repairs (drives, motherboards etc) under the guidance of experienced techs
· Interact with third party vendors & contractors who are working on siteA day in the life

• In pursuit of IT Certification or Technical/Bachelors Degree within a relevant technical field such as Information Technology, Computer Hardware Repair or similar, or has already graduated in those fields.
• Demonstrated communication skills, both written and verbal
• Ability to work well with others in a team environment, displaying strong time management skills
• Fluent English

• Basic knowledge of Linux is an advantage
• Basic knowledge of networking is an advantage