Bachelor’s degree in Computer Science, Engineering, a related technical field, or equivalent practical experience.
5 years of experience in a customer-facing role with stakeholders, driving customer technical implementation, or transformation programs.
Experience in working across business units internally and at enterprises.
Experience in translating business requirements into technological solutions.
Preferred qualifications:
Experience with supporting customers in one of the following: cloud operations (e.g., launch and capacity planning, product release management), technical support, escalation management, IT consulting.
Experience in application/workload migration to public cloud providers.
Knowledge of IT operations, database systems, networking, IT security, application development, service architecture, cloud-native application development, hosted services, storage systems, or content delivery networks.
Ability to communicate in Thai fluently as it is a customer-facing role that requires interactions in Thai.
Ability to travel domestically and internationally 25% of the time as needed.