Microsoft Windows & M365 Consumer Category Senior Manager 

Taiwan, New Taipei, New Taipei 

544874062

Required/Minimum Qualifications (RQs/MQs)

• (IC) : 4+ years category management, product management, marketing strategy, business planning, product planning, or related work experience AND Bachelor's Degree in Business, Marketing, Communications, Economics, Public Relations, Engineering, or related field OR equivalent experience.Additional or Preferred Qualifications (PQs)
  • 8-10 years of experience in consumer electronics industry, subscription services, retail category management, or like business. Experience with devices sales in consumer channels a plus.
  • Thought leadership: be a skillful leader, driving clarity, generating energy and delivering results, directly and influencing others - both internally at Microsoft and externally thru retail partners. Represent business in front of partners and stakeholders at all levels inside and outside Microsoft.
  • Communication: Excellent and concise communicator with ability to leverage challenger sales model to describe situation and tension, and clear path to overcome and address opportunities.
  • Analytical Problem Solving: Identifies trends in data to provide perspective and business solutions. Demonstrates an understanding of critical issues that need resolution before problems can be solved. Takes a structured and systematic approach to investigating and solving problems.
  • Drive for Results: Sets clear and challenging goals for a portfolio of work and pursues them with enthusiasm and passion. Forecasts resource needs and timing throughout the course of a project and removes obstacles.
  • Collaboration: Removes barriers by working with others around a shared need or customer benefit. Able to maintain a broader perspective and identifies and evaluates opportunities to enhance the business through cross-group collaboration. Incorporates diverse perspectives to thoroughly address complex business issues
  • Planning, Organizing and Executing: Understands business objectives and plans accordingly. Critically reviews multiple plans and adjusts as needed. Proactively communicates and addresses necessary trade-offs. Coaches teams and mentor’s others in planning, organizing and coordinating their work.
  • Process Development and Simplification: Understand key business processes with drive to optimize so that the field has less internal commitments and more external partner facing time to land both short term performance and long term transformation initiatives.
  • An entrepreneurial spirit, passionate about building businesses, and thrives within a fast-paced environment.
  • A character that exemplifies Microsoft values including integrity, honesty, openness, personal excellence, constructive self-criticism, and mutual respect.

Operations: Plan

• Define & own implementation of product specific channel strategy and investments
• Design of product strategic programs and incentives, partnering with Sales Excellence and Windows & Microsoft 365 GTM team.
• Influence long range product and GTM planning.
• Drive product/solutions consumer channel GTM partnering across internal stakeholders like Finance, Sales Excellence, Channel Sales, BG GTM, OEM and Online Stores.

Operations: Execute

• Manage portfolio of investments, channels, motions to maximize short term results (rev, scorecard) and LTV.
• Establish and drive a consistent growth initiatives framework, defining and tracking a consistent set of KPIs and reporting rhythm.
• Pilot new GTM & Sales motions to future proof our business.
• Create field/local enablement to execute the priorities [i] tools, process, stakeholder management and alignment across functions [ii] includes creation and localization of partner pitch deck/storytelling [iii] WW and regional seasonal guidance [iv] retail GTM readiness.
• Direct To Consumer (not thru partner) product GTM eg PR, ATL, local owned & operated (ATL, BTL), partnerships and events in region.
• Be the internal and external voice of the product/solution with 1st Party and 3rd Party partners in regions.

& Business Operations: Manage & Monitor

• Drive ROB framework orchestration and deliverables thru performance and planning cycles. Partner closely with finance to ensure planning across revenue and investments is harmonized for budget and forecast cycles.
• Define and implement annual success metrics, strategic indicators and investment effectiveness across regional and corp teams.
• Accountable to product rev, P&L and scorecard results including forecasting.
• Lead investment and fiscal control and optimization. Ecosystem investment alignment to core priorities (ensuring the OEMs are putting JMA against the same priorities).
• Drive strategic and agile tactical communication process of business performance.
• Generate business and competitive insights thru data analysis & visualization, from product and partner perspectives. Own “product channel insight” (combining Voice of the customer – coming Channel Sales, RSP tool – coming from CDM, regional data – coming from SPC’s call) to enrich the product & GTM strategy. Short term impact: GTM tactics. Long term impact: internal: product roadmap, channel strategy. External: trusted advisor.
• Influence long range planning.