As a Manager Clinical Education in Mexico & CALA Region, you will be responsible for external clinical education programs for the ortho channel, to drive adoption of the Invisalign system, for Align Technology in LATAM. Responsibilities fall in three broad categories, but may not be limited to:
- Design and establish the creation and maintenance of clinical education pathway and engagement activities for new and existing customers.
- Help to create and maintain clinical education resources and platforms for customers;
- Work collaboratively with Ortho Professional Managers and Local Marketers to drive cohesive approach to doctor engagement in treating patients with the Invisalign system and clinical education;
- Identify and coach new clinical speakers to drive educational programs.
- Responsible to deliver certain KPIs from conversion of new doctors to Invisalign, according with local plans.
In this role, you will…
- Design and Contribute to LATAM Educational Strategy & implementation;
- Mainly work with main stakeholders from sales team on educational activities for sales force in the assigned region/country;
- Own strategy for constructing education delivery models for customers, both internal (sales team) and external (faculty, Speaker, and customers)
- Create and roll out of clinical education programs to drive confidence and skills of doctors;
- Develop Educational resources: copy writing, proof reading, agency briefing & development and new educational platforms – off & online;
- Collaborate with LATAM Professional, Local Market & Global Clinical Education teams to drivedoctor engagement activities;
- Manage and maintain of existing and new education platforms;
- Lead the successful formation of various learning solutions to appropriate stakeholders for delivery to participants;
- Manage and liaison with Invisalign International and national speakers;
- Oversee development of content of clinical training and evidence resources;
- Manage of backend processes to support effective implementation of educational;
- Support on clinical case studies, clinical presentations, publications and dissemination of new clinical research;
- Build internal networks and drive effective collaboration with LATAM regional stakeholders – Sales, Clinical Advisors, Marketing;
- Manage support needs for LATAM Markets and develop best practices for national and regional level;
- Build clinical & competence knowledge to inform broader LATAM marketing team.
- Develop and maintain relationships with speakers, customers and universities;
- Regularly meet key KOLs and influencers to understand unmet needs and current / potential use of digital tools and aligners in dental practices;
- Collaborate with Clinical Education for region speaker’s development and engagement;
- Create and control KPIs for all Education events;
- Guarantee compliance standards in all doctors-facing activities, approve all assets with product manager and collaborate with Regulatory and Legal departments.
- Participate in proactive team efforts to achieve departmental and company goals.
- Perform other duties as assigned.
In this role, you’ll need …
- Hold a bachelor’s degree in in Orthodontia
- 6+ years of experience as orthodontist and/or ortho clinical education.
- 4+ years of experience in content production environment, preferred in corporate education space.
- 4+ years direct management experience, leading and developing teams, including people managers.
- Proven track record of enabling teams to reach production and quality goals.
- Active interest in adult learning theories and emerging approaches to online learning, including but not limited to, social networking, mobile learning, problem-based learning, and story-based learning.
- Experience in instructional systems design, preferably in the context of corporate training, executive education, and/or professional development.
- Preference for candidates certified and experienced as Invisalign doctor.
- Soft skills:
- Strategic Thinker
- Highly Organized
- Action Oriented
- Takes initiative
- Results oriented
- Independent
- Task-oriented-Quick to respond
- Expert in PowerPoint, Excel, Word, and overall computer and computer organizational skills
- LANGUAGE SKILLS: Fluent in English plus local language (Spanish).
- Some travel required, up to 25% of time.
About Align
Invisalign clear aligners, iTero intraoral scanners, and OrthoCAD digital services that help dental professionals achieve the clinical results they expect and deliver effective, cutting-edge dental options to their patients.
