JPMorgan Private Bank Client Center Management Associate 

United States, Arizona, Phoenix 

5433090

Job responsibilities

• Manage the Client Center reservation books, including reporting and metrics
• Oversee Client Center’s daily meetings and events
• Implement, develop and follow Client Center protocols for all client meetings (meet and greet, security protocols, catering set-up, client management)
• Liaise with catering partners and back-of-house staff and conduct weekly BEO meetings
• Survey client experience and propose solutions based on feedback as needed
• Manage financials to ensure that budgets are met annually
• Assist in project analysis and opening of new satellite Client Centers
• Liaise with staff on various administrative tasks such as but not limited to: invoice processing, scheduling maintenance calls with vendors and order kitchen, banquet and office supplies among others

Required qualifications, capabilities, and skills

• Bachelor’s degree required
• 3+ years of hospitality, event management, marketing or equivalent experience
• Excellent time management and communication skills
• Strong quantitative and analytical skills; numerate
• Proficiency in Excel, PowerPoint and Word
• Ability to work flexible hours and meet deadlines