Bachelor's degree in Computer Science, Engineering, a related field, or equivalent practical experience.
3 years of experience with software development in one or more programming languages (e.g., Python, C, C++, Java, JavaScript).
Experience supporting customers in one of the following: cloud operations, technical support, escalation management, IT consulting.
Ability to communicate in Japanese fluently.
Preferred qualifications:
2 years of experience with performance, large-scale systems data analysis, visualization tools, and/or debugging.
Experience in technical troubleshooting and resolving customers queries.
Experience with distributed data warehousing and/or data mining systems with one or more Big Data or NoSQL technologies (i.e., Hadoop, Hive, Pig, HBase, Cassandra, MongoDB, etc.).