Goldman Sachs Asset Management Operations Client Onboarding 

United Kingdom, England, London 

538399017

Primary Responsibilities

• Holistic ownership and understanding of client accounts from a GSAM Operations perspective by coordinating client issues across all operations teams and business partners, and act as a single point of contact for GSAM Operations
• Manage account events (onboarding, restructure, terminations) across Operations and business stakeholders, working to tight timelines
• Trading desk support to include ad-hoc queries as well as ongoing business initiative
• Report and escalate to management as needed
• Manage relationships with the client and relevant stakeholders
• Understand operational risks within the team and actively work to mitigate risks
• Pro-actively review indicators of operational issues/concerns with the goal of resolving such issues before client impact
• Review account level metrics (i.e. reconciling items on cash/position reconciliations, daily corporate actions, NAV Reconciliations, failing trades, standard/non-standard reporting deliverables) as defined by operating standards and research, escalate, remediate exceptions as appropriate
• Provide governance and transparency for client collections by overseeing open receivables process and coordinating with Distribution Teams
• Providing effective thought leadership in navigating evolving financial regulatory landscape and helping to develop technological solutions to build appropriate architecture
• Scalability analysis of workflow cost drivers and trends to help drive process improvements and efficiency, budgeting and cost allocation to various revenue producing desks
• Coordinate and manage tasks across a multi-disciplined team to ensure key deliverables are met
• Proactively review indicators of operational issues/concerns with the goal of resolving such issues before client impact
• Apply process reengineering methodologies in executing strategies and tactical solutions

Basic Qualifications

• Solid organizational skills including attention to detail and multi-tasking skills
• Excellent client-facing and internal communication skills
• Excellent written and verbal communication skills
• Proficient in Microsoft Office, specifically Word, Excel, and PowerPoint
• Bachelor’s degree required
• Demonstrate strong risk management principles

Preferred Qualifications

• Prior experience in Onboarding, Operations and/or Financial Services - relevant work experience of 1-3 years
• Demonstrate ability to partner across product groups, regions and functional responsibilities
• Attention to detail and ability to work to tight deadlines under pressure and to provide practical solutions
• Be a strategic thinker, possesses strong facilitation and data gathering skills
• Risk management focus