Bachelor’s degree in Computer Science, Engineering, a related technical field, or equivalent practical experience.
3 years of experience in a customer-facing role interfacing with executive stakeholders, driving customer technical implementation, or transformation programs.
Experience supporting customers in cloud operations (e.g., launch and capacity planning, product release management), technical support, escalation management, or IT consulting.
Preferred qualifications:
Experience in application/workload migration to public cloud providers.
Experience collaborating with channel partners, systems integrators, and third-party developers to deliver high-impact solutions.
Experience collaborating across business units internally and at large enterprises.
Experience translating business requirements into technological solutions and with excellent communication, presentation, problem-solving, and management skills.
Understanding of one of the following: IT operations, database systems, networking, IT security, application development, service architecture, cloud-native application development, hosted services, storage systems, or content delivery networks.