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Google Top Customer Solutions Developer Compute High Touch Support Google Cloud Canada, Ontario, Waterloo 535219722
Today
Note: By applying to this position you will have an opportunity to share your preferred working location from the following:.
- Bachelor's degree in Science, Technology, Engineering, or equivalent practical experience.
- 6 years of experience troubleshooting and advocating for customers' needs, triaging technical issues, or software development.
- Experience creating content for technical audiences (e.g., developer documentation, industry white papers, Computer Science course material, or IT administration playbooks).
- Experience writing, reading, and debugging code in one of the following: Java, C, C++, Python, or Go.
- Experience working with distributed systems, and distributed systems solutions, design patterns, or best practices.
- Experience with web technologies (e.g., HTTP, HTML, DNS, TCP).
Preferred qualifications:
- Experience in crisis response or escalation management across multiple teams, with the ability to influence momentum of incident response for critical customer issues.
- Experience working with any public cloud services and infrastructure (e.g., Google Cloud Platform).
- Experience as a system/network administrator working with Linux/Unix systems, from kernel to shell, file systems, and client-server protocols.
- Experience with cloud computing and debugging complex workload issues across large-scale, multi-node environments.
- Experience with one or more of the following solutions: system virtualization, on-premise or hybrid cloud computing.
- Experience developing developer tools (e.g., automation, testing, debugging).
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