The primary purpose of the Test Manager is to ensure new systems launches and existing system upgrades deliver the required functionality to the quality expected.
The Test Manager will work with sponsors and key stakeholders to assess the risk appetite and devise a test strategy and plan. They will oversee the execution of the plan and provide a go / no go recommendation to the sponsors at the end of the testing phase.Test Managers will also be responsible for driving the implementation of the Test Strategy, focused on “shifting to the left”. This includes more involvement with the BAs and development team to ensure requirements are unambiguous and match client expectations.
We work with both Agile and Waterfall methodologies.
Key Responsibilities:
- Work with sponsors / stakeholders to understand the risk appetite for any system change
- Define test strategy, both internal testing and Joint Client testing
- Apply Shift to Left testing approach withVendors/BA’s/Stakeholdersand Clients to manage risk within Testing
- Define and manage progress of Testing plan
- Manage Level of Effort and timelines for testing
- Manage workshops with Business SMEs/BAs/Client
- Manage creation of test scripts/cases for execution in user acceptance testing (both internal and external) phases
- Manage execution of test scripts and review actual results against expected results, in accordance with the prescribed test plan
Co-ordinate development and execution of Automated test scripts
- Chair Defect calls and Work with the system supplier to analyse and resolve defects identified during all test phases
- Provide daily reporting on test execution & defect management to the Test and Project Managers
- Create and maintain productive working relationships with peers, the clients and the vendors
- Produce go / no go recommendation based on test execution results
Development Value:
- Gain a wider knowledge of the clients’ business models and Citi’s end-to-end processes and the Citi Operating Model.
- Develop the individual’s awareness of business risk and understanding of cost/benefit decision making.
- Working with and coordination of colleagues across multiple global sites and a multi-client base.
Skills:
- Ability to plan and organise work
- High level of attention to detail
- Numeric
- Ability to execute actions according to a prescribed plan of activities
- Communication and interpersonal skills
- Ability to work under pressure against aggressive deadlines
- Ability to work as part of a team, and also work independently with minimum supervision
- Ability to manage team of Test Analyst’s to ensure Testing Project plan is on track
- Ability to communicate and articulate to Senior Stakeholders Testing progress and escalation of blockers
- Working closely with Client Stakeholders and collaboration during planning and Test execution
Knowledge/Experience:
- Previous experience of following and reporting on progress against test plans
- Previous experience in fund accounting
- Previous experience of user acceptance testing, including Managing, planning, defining the approach, scripting and test execution
- Principles of quality process improvement, Shift to Left approach
- Experience of using ALM/JIRA to manage Business requirements, Test lab, Test Plan and Defects
- Experience using Multifonds (fund administration). Other related Citi systems desirable
Operations - CoreOperations Project Management
Time Type:
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