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JPMorgan PXT Product Operations Lead India, Karnataka, Bengaluru 531931083
01.04.2025
Job responsibilities
- Be an operating model champion to/for the India community; be a strong local change agent for Product Operations initiatives
- Connect operating model uplift efforts across the organization that have synergies or may cause each other unintended consequences
- Explore specific op model domains (org structure, process, metrics, tools, culture) to identify needed changes or best practices that should be propagated
- Assist in creating solutions for ineffective or missing org structures, processes, metrics, tools, or cultural behaviors
- Collaborate with stakeholders to establish global standards where necessary
- Partner with Product Operations leads to implement tools, training, and communication for operating model improvements.
- Communicate changes to the operating model with authenticity and humor to various stakeholders.
- Address resistance and change fatigue with empathy, maturity, and effective change techniques.
- Provide local oversight of 20+ employees who report to managers in other locations
Required qualifications, capabilities, and skills
- 15+ years of work experience including leadership roles in large-scale Agile/Product transformations and operating model design
- Hands-on experience with software product development as a product manager, software engineer, or Agility Lead (scrum master)
- People leadership experience (we are unlikely to consider candidates with no management experience for this role)
- Proven ability to manage and implement operational effectiveness and portfolio management initiatives
- Proven ability to operate within the product development life cycle and agile methodologies in large, complex, matrixed organizations
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