Bachelor's degree in Computer Science, Mathematics, a related technical field, or equivalent practical experience.
5 years of experience managing a technical customer-facing team in a cloud computing environment in the field of AI.
Experience with the application of AI solutions in contact centers and customer engagement.
Preferred qualifications:
MBA or Master's degree in Computer Science, Mathematics, a related technical field, or equivalent practical experience.
Ability to craft a compelling message and tailor it for a given audience.
Ability to mix technical experience with simple, everyday language to deliver a story that is memorable, useful, and demonstrates business and technical value to customers.