Amazon Infra Tech BD Infrastructure Performance Management 

Brazil, São Paulo 

528222299

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
As an IPM within Business Development, you will work with teams across AWS to manage commercial relationships with AWS’s colocation providers and drive service improvements across a large, global portfolio of infrastructure deployments. You will lead cross-organizational business reviews with our vendor partners, lead the development and implementation of infrastructure risk reduction and mitigation projects, and drive projects and initiatives that deliver better experiences for internal customers and our vendor partners, and scale how the team manages its responsibilities. In this role, you will also act as a subject matter expert on AWS’s commercial relationships with these vendors and on their overall service performance. Key job responsibilities
· Manage the commercial and operational relationships with key infrastructure vendors
· Lead cross-organizational business reviews with key infrastructure providers
· Lead development and implementation of infrastructure risk reduction and mitigation solutions
· Identify and drive targeted improvement initiatives to raise service performance with specific vendors.
· Empower internal customer teams like Operations and Security by facilitating issue resolution and ongoing performance improvement efforts with key infrastructure vendors
· Lead design and implementation of projects, initiatives, and process improvements that deliver better experiences for internal customers and our vendor partners, and scale how the team manages its responsibilities
· Act as a subject matter expert on AWS’s commercial relationship with infrastructure vendors

- 3+ years of business development, partnership management, or sourcing new business experience
- Bachelor's degree or equivalent
- Experience using data and metrics to determine and drive improvements
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization

- Master's degree or equivalent