Citi Group Asia Pacific Crisis Management Execution Lead - SVP 

Singapore, Singapore 

526485969

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi’s

We’re currently looking for a high caliber professional to join our global crisis management team as-Hybrid(Internal Job Title: COB & CM Senior Lead Analyst - C14) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.

This Crisis Management role is an individual contributor position reporting to the Global Crisis Management Execution Head.

In this role, you’re expected to:

• Manage day-to-day functions in support of crisis management program activities, across multiple locations and jurisdictions in assigned geography and in support globally where Citi has a business presence/operations
• Support and ensure Crisis Management Plans and other required components are maintained across assigned geography, in support of global CM Execution program and in accordance with Citi’s Crisis Management Framework
• Oversee, maintain, and coordinate operational processes performed by crisis management Execution team, global support teams and partner stakeholder groups across Citi
• Support the crisis management team and crisis commander during crisis events, to ensure Citi's Crisis Management Framework is executed.
• Liaise with CSIS’s Intelligence and security functions, Enterprise Resiliency and business leaders as threats emerge
• Ensure consistency of crisis responses, coordination and communication (including dissemination of critical decision-making information) through adherence to the CM framework
• Create and participate in response plans and training exercises to improve organizational response to events and emerging threats
• Review post-Crisis actions and evaluate performance and processes to determine how well the Crisis Management Plan was executed and update the methodology and crisis process where possible
• This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. This role is an advanced position requiring proven experience in crisis management, including execution of a crisis management plan.

As a successful candidate, you’d ideally have the following skills and exposure:

• 10+ years of experience with Third Party oversight, risk and/or relationship management.
• Ability to manage projects, expectations and maintain key relationships.
• Familiarity with the emerging regulatory environment as it relates to Third Party risk management.
• Advanced project management, data analysis and reporting ability; with a good understanding of supporting technologies (applications, reporting tools, and data presentation).
• Excellent verbal and written communication skills
• Bachelor’s/University degree, Master’s degree preferred

Time Type:

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