Citi Group CSIS Security Sr Manager - C13 MISSISSAUGA 

Canada, Ontario 

526182860

The CSIS Security Sr. Manager accomplishes results through the management of professional team(s) and department(s). Integrates subject matter and industry expertise within a defined area. Contributes to standards around which others will operate. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the entire function. Requires basic commercial awareness. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Has responsibility for volume, quality, timeliness and delivery of end results of an area. May have responsibility for planning, budgeting and policy formulation within area of expertise. Involved in short-term planning resource planning. Full management responsibility of a team, which may include management of people, budget and planning, to include duties such as performance evaluation, compensation, hiring, disciplinary and terminations and may include budget approval.Responsibilities:

• This role will play a pivotal role in the daily operations of Citi by interacting with multiple businesses across the enterprise
• This role will leverage subject matter expertise, whether that is physical security and safety, crisis management, security technology, event security/logistics or vendor management
• Manage day-to-day operational activities in area of responsibility as well as emergency response, crisis response and recovery functions, across multiple locations and jurisdictions in which Citi has a business presence/operation in full compliance with Citi Security and Fire Safety standards
• Maintain, and find ways to improve, current security policies and procedures
• Manage multiple vender relationships
• Collaborate with peers, leadership team and Industry contact to understand risk profile of properties within span of control
• Keep abreast of security industry standards, technologies and systems
• Execute efficiently under tight time constraints.
• Establish relationships with senior business leaders and interface with internal Citi functions and external agencies to promote functional excellence
• Represent CSIS on facility, Crisis Management Teams, and during Continuity of Business exercises
• Be knowledgeable of global, regional and local security protocols, operations or guidelines and apply them at each facility
• Integrate concept of “Continuous Improvement” into management activities and communicate same to direct reports
• Manage contingent and contract staff at various Citi facilities, sites and branches
• Clearly and concisely brief management on ongoing major security matters and does so in a professional manner
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 6-10 years of experience
• Managed team of security professionals and contingent staff
• Performed critical evaluations of staff to raise operational effectiveness and efficiency
• Executed efficiently under tight time constraints
• Established effective relationships with senior business leaders and internal partners
• Collaborated with peers, leadership teams and industry contacts to understand risk profiles of properties within span of control
• Managed complex security projects that have regional consequences as well as criminal or regulatory implications
• Has demonstrated in-depth understanding of the elements of a security & safety risk and control environment. Identifies and remediates weaknesses in security activities
• Has demonstrated a broad understanding of security vulnerabilities
• Experience with understanding potential security or safety threats (e.g., fire, executive protection), local threats based on geographic location and their impact
• Demonstrated understanding of risk management and innovatively develops solutions and makes suggestions to senior management to mitigate risks
• Participated in critical resource evaluations of staff to raise operational effectiveness and efficiency.
• Relevant experience in a private/public sector security environment
• Experience working in a corporate or financial services security team
• Domestic and International Travel
• Fluency in French Canadian preferred.
• Flexibility to work on call off hours/weekends

Education:

• Bachelor’s degree, potentially Master’s degree

Fraud/Investigations Lead

• Provide business line support with investigations/fraud.
• Assist law enforcement entities with investigations/fraud inquiries as it relates to Citi Canada
• Provide time investigative results to business clients and law enforcement partners.
• Responsible for developing and adding value to investigative enhancement, analysis, and compiling of other pertinent information from internal and external sources.
• Provide quick, accurate and formulated case decisions, conclusions to reduce losses, protect customers and safeguard integrity of products and reputation.
• Ensure all regulatory obligations adhered to while conducting fraud and investigations.
• Ensure cases are well documented and metrics are tracked to provide trending information to business and customer education.
• Escalate cases as appropriate to AMLCO to ensure regulatory reporting as needed.
• Build out Fraud/Investigations program for Citi Canada and associated MCA’s.

Bank Crime Prevention Investigations Lead

• Ensure BCPIF members adhere to Canadian Bankers Association policies and procedures with respect to timely response, accurate information and information provided falls within the BCPIF program parameters.
• Ensure all BCPIF members partake in annual training.
• Ensure all BCPIF members.
• Approve all new BCPIF members and put forward members to the CBA’s Director of Financial Crimes
• Responsible for ensuring audit is conducted on BCPIF work at Citi every 3 years as per CBA guidelines.
• Attend Monthly meetings for each committee:
• Emergency Management & Coordination Specialists Group
• Financial Crime Specialist Group
• Cyber Security Risk Specialists Group
• Fraud Management & Prevention Specialists Group
• BCPIF LO/A Working Group
• Physical Security Working Group

Time Type:

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